Ongoing Shopify Support

Ongoing support, updates, and improvements - handled by a Shopify expert
who knows your store inside out. Choose a monthly plan that fits your needs and I’ll take care of the rest.

Choose Your Plan short

Overview

Keep your Shopify store running smoothly with ongoing support you can rely on. My Shopify support packages give you dedicated monthly hours for updates, fixes, and improvements — without needing to hire a full-time developer or agency.

Every subscription includes access to me directly (Keaton Vernon, Shopify Developer & Solutions Specialist), meaning you get a consistent partner who knows your site, understands your goals, and can act fast when you need help.

What’s Included:

Monthly support hours for updates, fixes, and small builds

Theme enhancements and UX improvements

Shopify app setup and integration help

Store performance and SEO audits

Troubleshooting and bug fixes

Strategic support and improvement recommendations

Why It Matters

Your Shopify store needs regular care to perform at its best. With a monthly support plan, you’ll have a trusted specialist managing updates, improvements, and performance behind the scenes.

You’ll get:

Priority support when something breaks or needs tweaking

Consistent improvements without one-off project fees

Expert advice and proactive suggestions each month

Peace of mind knowing your store is always looked after

Shopify Development

Theme Customisation

Performance Optimisation

Conversion Strategy

Ongoing Support

How I Work

My Process

A straightforward approach built around clarity, performance and growth.
From discovery to launch, every step is designed to make Shopify work better for your brand.

Pick Your Support Plan

Choose the level of monthly support you need.

Start Your Subscription

Checkout securely to activate your monthly support.

Complete the Onboarding Form

Add your details so I can access your store and set up your support.

Get Ongoing Help

I’ll handle your updates, fixes, and improvements each month.

Choose Your Retainer

Starter

Starter

For smaller brands that want dependable, ongoing Shopify support


  • 6 hours of development and support per month
  • Priority response within 3 business days
  • Monthly performance and SEO audit
  • Bug fixes, small theme updates, and proactive suggestions

All prices are total costs. VAT not applicable. 3-month minimum recommended for best results. Billed monthly.

Growth

Most Popular

Growth

For growing brands ready to focus on optimisation and conversions


  • 14 hours of development, optimisation, and CRO work
  • Priority response within 1 business day
  • Monthly strategy call and performance report
  • Ongoing UX, CRO, and app improvements

All prices are total costs. VAT not applicable. 3-month minimum recommended for best results. Billed monthly.

Scale

Scale

For established brands that want a dedicated Shopify partner to help scale and grow


  • 25 hours of development and optimisation each month
  • Same or next-day response times
  • Dedicated Slack/Asana collaboration channel
  • Continuous CRO testing, feature builds, and growth reporting

All prices are total costs. VAT not applicable. 3-month minimum recommended for best results. Billed monthly.

Need something tailored? Get in touch for a custom retainer.

Ready to build a Shopify store
that actually converts?

Get a Quote short
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Practical advice, technical breakdowns and ideas to help your store perform better.